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Privacy Policy

Privacy Notice Table Of Contents

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the www.Peterson.ie website. We collect information in three primary ways: through the process of fulfilling an order (Order Fulfillment), during the account creation process (Account Creation), and through the normal use of Peterson.ie (Website Usage). Note that the retail division of Kapp & Peterson comprises three companies. Consequently, information about you (eg. name, email address, shipping address) may be charged to Peterson.ie, Smokingpipes.eu, Peterson of Dublin on Nassau St. or some combination of all three depending on circumstances pertaining to order fulfillment.

Order Fulfillment

When a customer places an order with Peterson.ie we will collect the following information:

  • Name
  • Address
  • Email Address
  • Phone Number
  • Credit / Debit Card Information
  • Browser & Operating System
  • IP Address

This information is used solely for the purpose of completing an order. When a customer places an order we will utilize a 3rd party to process credit cards and to monitor for fraud. This information is only used for a single transaction and is not shared or used for any other purpose.

When a customer opts in during the checkout process, their email address may be used to receive further marketing communications from Smokingpipes.eu. A customer's email address will never be shared with a third party for any reason.

Website Usage

Peterson.ie uses a combination of internal reporting tools and external reporting tools to monitor and measure website performance. As part of these tools, the following information will be collected:

  • IP Address
  • Browser & Operating System

This data is used by Peterson to monitor site performance and to measure the results of our marketing efforts. Peterson.ie uses Google Analytics as our web analytics program. You can find out more information on Google Analytics and how the data is used here.

How We Use Cookies

Peterson.ie uses cookies to provide you with an improved retail experience. This Cookie Policy explains what cookies are, how we use them and what benefits they bring.

What Is A Cookie?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the Internet, whenever you visit a website. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the site name, and some digits and numbers. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies.

Most websites you visit will use cookies in order to improve your user experience by enabling that website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie').

Peterson.ie uses cookies for a variety of reasons, such as tracking users shopping carts and VAT regions, allowing users to navigate between pages quickly, and verifying customer authenticity during checkout.

Cookies make the interaction between you and the website faster and easier. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site.

Cookies may be set by the website you are visiting ('first party cookies') or they may be set by other websites who run content on the page you are viewing ('third party cookies').

We don't sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

Opt Out Link https://tools.google.com/dlpage/gaoptout/

How We Use Your Information

We use the information you provide about yourself when placing an order only to complete that order and to improve your shopping experience. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website.

Finally, we never use or share the personally identifiable information provided to us online.

Further, we will never divulge personally identifying information without a court order.

Data Security & Storage

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Use of Third Parties

Peterson.ie currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Peterson performs due diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

The list of third parties used is:

Provider Name Provider Type Provider Location
Amazon Web Services Infrastructure Provider Ireland
Google Inc. Cloud Based Service Provider Ireland
MailChimp Inc. Cloud Based Email Service Provider United States
SendGrid Inc. Cloud Based Email Notification Service United States

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

How You Can Access Or Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Your Rights

Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can do this by contacting us for additional access and assistance.

To the extent that Peterson's processing of your Personal Data is subject to the General Data Protection Regulation, Peterson.ie relies on its legitimate interests, described above, to process your data.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at +353 1 963 7604 or send us an email at [email protected]

Hours of operation:
Mon. to Fri. 9:00am - 5:30pm (GMT)
48-49 Nassau Street,
Dublin 2
D02 R983
Ireland
Email: [email protected]
Phone: +353 1 671 4652

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